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Blog Post | Consumer Protection

How the CFPB’s Data Keeps Getting Better and Better | Mike Litt

As the CFPB turns 4 years old on July 21, here is some information on how it works for you and how we at PIRG use its data to produce reports, such as our new report on mortgage complaints to the CFPB. We've also got some photos from the Americans for Financial Reform "CFPB at 4" event.

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News Release | US PIRG Education Fund | Consumer Protection

New Report: Mortgage Problems Rank #1 at CFPB for Consumer Complaints

Mortgage problems were the top source of complaints to the Consumer Financial Protection Bureau (CFPB), according to a report released today by the U.S. PIRG Education Fund. The report also found that Bank of America was the most complained about company in 45 states and Washington, D.C. for mortgage problems.It's the sixth in a series of our reports analyzing nearly 500,000 complaints posted to the CFPB's Public Consumer Complaint Database.

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Report | US PIRG Education Fund | Consumer Protection

Mortgages and Mortgage Complaints

Our sixth report analyzing complaints in the CFPB's Public Consumer Complaint Database evaluates mortgage complaints, the number one source of complaints to the CFPB, totaling 38% of nearly 500,000 complaints posted since 2011.

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News Release | U.S. PIRG | Consumer Protection

We Commend CFPB For Adding Consumer Stories To Public Complaint Database

Yesterday, the CFPB published the first batch (7,700) of consumer narratives or stories to the Public Consumer Complaint Database it began in 2011. We've used the database to publish five reports (so far) analyzing complaint trends in markets ranging from credit cards to student loans but we have also long urged the voluntary addition of stories to the data fields. Now, consumers can learn if what happened to them happened to anyone else. Now, researchers can track which banks are more responsive to particular problems and which ignore their customers. A good resource is now an excellent resource.

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Blog Post | Consumer Protection

Event 5/11 re new book on black box decisionmaking & consumers | Ed Mierzwinski

UPDATED TO CONFIRM CFPB Speaker. We are hosting an event Monday, 5/11, from 9am-noon ET to discuss a new book, The Black Box Society, with author Frank Pasquale. Click Keep Reading to RSVP to attend in person or to watch the livestream. While credit bureaus have long functioned as black box gatekeepers to opportunity, panelists will discuss the growing use of more and more, even less transparent black boxes to categorize consumers in the digital economy.

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News Release | Ohio PIRG Education Fund | Transportation

As Ohio Awaits Study of Turnpike Future, Consumer Group Outlines Need for Answers

With the state-commissioned KPMG report on the Ohio Turnpike due any day, a new report by consumer watchdog organization Ohio Public Interest Research Group (Ohio PIRG) released today confirms that privatizing would not create new value but would merely borrow against future toll revenue.

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News Release | Ohio PIRG Education Fund | Democracy

New Analysis: Tiny Number of Wealthy Contributors Match Millions of Small Donors, Will Continue to Set Agenda In Washington

A new analysis of data through Election Day from the Federal Election Commission (FEC) and other sources by Ohio PIRG Education Fund and Demos shows how big outside spenders drowned out small contributions in 2012: just 61 large donors to Super PACs giving on average $4.7 million each matched the $285.1 million in grassroots contributions from more than 1,425,500 small donors to presidential candidates.

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News Release | Ohio PIRG Education Fund and Demos | Democracy

Big Money and Secret Spending Distorting Democracy

A new analysis of pre-election data from the Federal Election Commission (FEC) and other sources by Ohio PIRG Education Fund and Demos shows that outside spending in the first presidential election since Citizens United is living up to its hype: new waves of “outside spending” have been fueled by dark money and unlimited fundraising from a small number of wealthy donors. Outside spending organizations reported $1.11 billion in spending to the FEC through the final reporting deadline in the 2012 cycle. That’s already a 200% increase over total 2008 outside spending.

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News Release | Ohio PIRG Education Fund and Demos | Democracy

Big Money and Secret Spending Distorting Democracy

A new analysis of pre-election data from the Federal Election Commission (FEC) and other sources by Ohio PIRG Education Fund and Demos shows that outside spending in the first presidential election since Citizens United is living up to its hype: new waves of “outside spending” have been fueled by dark money and unlimited fundraising from a small number of wealthy donors. Outside spending organizations reported $1.11 billion in spending to the FEC through the final reporting deadline in the 2012 cycle. That’s already a 200% increase over total 2008 outside spending.

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News Release | Ohio PIRG Education Fund | Consumer Protection

New Report: American Lives at Risk from Unsafe Foods

Columbus, October 24 – Despite government commitments to address the problem, food recalls are on the rise and our food safety systems are broken, according to a new report by Ohio PIRG.

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