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Report | Ohio PIRG Education Fund

Not First Class: Flyer complaints soar as airlines cancel flights, deny refunds, ruin plans

When the COVID-19 pandemic turned life upside down in early 2020 and commercial flights came to a near-halt, the U.S. government gave the airline industry $50 billion to save jobs and keep the industry afloat. Since then, despite surviving because of their customers’ tax dollars, the airlines repeatedly have canceled and delayed flights, denied refunds and failed at customer service, according to complaints filed with the U.S. Department of Transportation.

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News Release | U.S. PIRG Education Fund

Report: Airlines’ refund policies, scheduling problems irk flyers

When the COVID-19 pandemic turned life upside down in early 2020 and commercial flights came to a near-halt, the U.S. government gave the airline industry $50 billion to save jobs and keep the industry afloat. Since then, despite surviving because of their customers’ tax dollars, the airlines repeatedly have canceled and delayed flights, denied refunds and failed at customer service, according to complaints filed with the U.S. Department of Transportation (DOT).

> Keep Reading
News Release | U.S. PIRG Education Fund | Antibiotics

Medical professionals urge McDonald’s to reduce antibiotic use in its beef supply chain

More than 125 medical professionals organized by the U.S. PIRG Education Fund sent a letter to McDonald’s Thursday urging the company to meet its 2018 commitment to reduce antibiotic use in its beef supply chain. The coalition delivered the letter at the start of World Antibiotic Awareness Week to stress the urgency of taking action to stop overusing our life-saving medicines in agriculture. Otherwise, the drugs may no longer heal sick people. 

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News Release | Solid Waste

STATEMENT: Apple concedes to Right to Repair movement, reverses ban on selling parts to consumers

Apple reversed its longstanding policy against selling spare parts, providing repair instructions, and making repair software tools available to customers.

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Report | Ohio PIRG Education Fund

Trouble In Toyland

36th Annual Toy Safety Report: Counterfeit toys evade safety rules, endanger children

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News Release | U.S. PIRG Education Fund

Report: Airlines’ refund policies, scheduling problems irk flyers

When the COVID-19 pandemic turned life upside down in early 2020 and commercial flights came to a near-halt, the U.S. government gave the airline industry $50 billion to save jobs and keep the industry afloat. Since then, despite surviving because of their customers’ tax dollars, the airlines repeatedly have canceled and delayed flights, denied refunds and failed at customer service, according to complaints filed with the U.S. Department of Transportation (DOT).

> Keep Reading
News Release | U.S. PIRG Education Fund | Antibiotics

Medical professionals urge McDonald’s to reduce antibiotic use in its beef supply chain

More than 125 medical professionals organized by the U.S. PIRG Education Fund sent a letter to McDonald’s Thursday urging the company to meet its 2018 commitment to reduce antibiotic use in its beef supply chain. The coalition delivered the letter at the start of World Antibiotic Awareness Week to stress the urgency of taking action to stop overusing our life-saving medicines in agriculture. Otherwise, the drugs may no longer heal sick people. 

> Keep Reading
News Release | Solid Waste

STATEMENT: Apple concedes to Right to Repair movement, reverses ban on selling parts to consumers

Apple reversed its longstanding policy against selling spare parts, providing repair instructions, and making repair software tools available to customers.

> Keep Reading
News Release | US PIRG Education Fund | Consumer Tips

Onions identified as cause of nationwide Salmonella outbreak

The Centers for Disease Control and Prevention (CDC) said Wednesday evening that a nationwide Salmonella outbreak stems at least in part from whole onions imported from Chihuahua, Mexico, and distributed in this country by ProSource Inc.

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News Release | US PIRG Education Fund | Consumer Tips

Consumer guide: tips to help consumers avoid cars damaged by flood water

The current shortage of used cars on the market -- and correlated increased prices -- could make consumers more desperate and vulnerable to falling for a bad deal.

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Report | Ohio PIRG Education Fund

Not First Class: Flyer complaints soar as airlines cancel flights, deny refunds, ruin plans

When the COVID-19 pandemic turned life upside down in early 2020 and commercial flights came to a near-halt, the U.S. government gave the airline industry $50 billion to save jobs and keep the industry afloat. Since then, despite surviving because of their customers’ tax dollars, the airlines repeatedly have canceled and delayed flights, denied refunds and failed at customer service, according to complaints filed with the U.S. Department of Transportation.

> Keep Reading
Report | Ohio PIRG Education Fund

Trouble In Toyland

36th Annual Toy Safety Report: Counterfeit toys evade safety rules, endanger children

> Keep Reading
Report | Ohio PIRG Education Fund | Transportation

Trouble in the Air

More than one in six Americans, 58.4 million people, suffered through more than 100 days of elevated air pollution in 2020. Our report calls attention to the very real public health problems air pollution causes in both cities and rural areas across the country, such as asthma, heart issues, and premature death. It explains how global warming will make air pollution worse, and why tackling climate pollution has an impact on air quality. 

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Report | Ohio PIRG Education Fund

Trash in America

The United States produces too much waste. Natural resources are continually extracted to produce goods that are used in the U.S. – often only briefly – before they are thrown into landfills, incinerators or the natural environment. This system of consumption and disposal results in the waste of precious resources and in pollution that threatens our health, environment and the global climate. Because the costs of this system fall on society at large – not on the producers and consumers who drive it – there are few direct incentives for change.

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Report | US PIRG Education Fund | Antibiotics

Chain Reaction VI

The Chain Reaction VI report and scorecard ranks America’s top restaurant chains on their policies relating to antibiotic use in their beef supply chains. 

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Blog Post | Consumer Protection

How I got my finances in order | Mike Litt

Even with the knowledge I’ve gained working as a consumer advocate for several years, getting my finances in order has been a work in progress. 

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Blog Post | Consumer Protection

How I started my estate and end-of-life planning | Mike Litt

Until recently, I did not have estate and end-of-life planning in mind, but it was the natural next step in my quest to be a responsible adult, with a nudge from the existential threat of the COVID-19 pandemic.

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Blog Post | Consumer Protection

Resources I used to prepare my advance directive | Mike Litt

Advance directives are legal instructions that include a living will (different from a regular will) and a health care proxy. In them, you state what treatments you do or don’t want at the end of your life and who you want making health care decisions for you if you can’t. 

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Blog Post | Consumer Tips

How to spot fake online reviews | Hannah Rhodes

With the overwhelming number of reviews found both on website listings and social media, we pulled together the best tips to spot fake reviews when shopping online.

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Blog Post | Consumer Protection

What I decided to do after shopping for long-term care insurance | Mike Litt

Before listening to In Case You Get Hit By a Bus, I didn’t know about insurance that covers the costs of long-term care, such as home health care or nursing home care, for people who need assistance with daily living activities. 

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News Release | U.S. PIRG Education Fund

When the COVID-19 pandemic turned life upside down in early 2020 and commercial flights came to a near-halt, the U.S. government gave the airline industry $50 billion to save jobs and keep the industry afloat. Since then, despite surviving because of their customers’ tax dollars, the airlines repeatedly have canceled and delayed flights, denied refunds and failed at customer service, according to complaints filed with the U.S. Department of Transportation (DOT).

Report | Ohio PIRG Education Fund

When the COVID-19 pandemic turned life upside down in early 2020 and commercial flights came to a near-halt, the U.S. government gave the airline industry $50 billion to save jobs and keep the industry afloat. Since then, despite surviving because of their customers’ tax dollars, the airlines repeatedly have canceled and delayed flights, denied refunds and failed at customer service, according to complaints filed with the U.S. Department of Transportation.

News Release | U.S. PIRG Education Fund

More than 125 medical professionals organized by the U.S. PIRG Education Fund sent a letter to McDonald’s Thursday urging the company to meet its 2018 commitment to reduce antibiotic use in its beef supply chain. The coalition delivered the letter at the start of World Antibiotic Awareness Week to stress the urgency of taking action to stop overusing our life-saving medicines in agriculture. Otherwise, the drugs may no longer heal sick people. 

News Release

Apple reversed its longstanding policy against selling spare parts, providing repair instructions, and making repair software tools available to customers.

Report | Ohio PIRG Education Fund

36th Annual Toy Safety Report: Counterfeit toys evade safety rules, endanger children

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