Consumer Protection

CFPB Begins Payday Regulation Push In Richmond

By | Ed Mierzwinski
Senior Director, Federal Consumer Program

We joined the CFPB in Richmond Thursday for a field hearing on a proposed rule to regulate payday lending and similar high-cost short-term loans. The CFPB's draft rule is comprehensive, covering a variety of loans, but it contains potential loopholes that we and other advocates will urge the bureau to close before it finalizes this important effort. Here's a short blog with some photos from Richmond.

CFPB Adds Consumer Stories to Public Complaint Database

By | Ed Mierzwinski
Senior Director, Federal Consumer Program

Today, the CFPB took a step to make its excellent public database of consumer complaints even better, by adding complaint narratives (stories), but only with the consumer's consent. It's a step we've long urged. It will enrich our research into the marketplace, help consumers make choices and help good-actor firms avoid bad practices by others.

Report | Ohio PIRG Education Fund | Consumer Protection

Trouble in Toyland 2014

Among the toys surveyed this year, we found numerous choking hazards and five toys with concentrations of toxics exceeding federal standards. In addition to reporting on potentially hazardous products found in stores in 2014, this installment of the report describes the potential hazards in toys and children’s products.

Report | Ohio PIRG Education Fund | Consumer Protection

Debt Collectors, Debt Complaints

Debt collectors trying to collect debt from the wrong person were the top source of complaints to the Consumer Financial Protection Bureau (CFPB), according to a report released today by the Ohio PIRG Education Fund. The report also found that Ohio consumers are 20th most likely to file complaints to the CFPB about debt collection, and that debt collection is a top source of complaints.

News Release | Ohio PIRG Education Fund | Consumer Protection

New CFPB rules will protect homebuyers and homeowners

On Friday, January 10, new Consumer Financial Protection Bureau (CFPB) rules will go into effect that will help protect homeowners and homebuyers from the mortgage abuses that led to the housing crisis.

News Release | Ohio PIRG Education Fund | Consumer Protection

Report: Capital One Most-Complained-About Credit Card Company in Ohio

Ohio consumers file more complaints about Capital One than any other credit card company, according to a report released today by the Ohio PIRG Education Fund. 

Report | Ohio PIRG Education Fund | Consumer Protection

Credit Cards, Consumer Complaints

This is the fourth in a series of reports that review complaints to the CFPB nationally and on a state-by-state level. In this report we explore consumer complaints about credit cards with the aim of uncovering patterns in the problems consumers are experiencing with their credit cards and documenting the role of the CFPB in helping consumers successfully resolve their complaints.

Report | Ohio PIRG Education Fund | Consumer Protection

Trouble in Toyland 2013

The 2013 Trouble in Toyland report is the 28th annual Ohio Public Interest Research Group (Ohio PIRG) survey of toy safety. In this report, Ohio PIRG provides safety guidelines for consumers when purchasing toys for small children and provides examples of toys currently on store shelves that may pose potential safety hazards. 

Report | Ohio PIRG Education Fund | Consumer Protection

Big Credit Bureaus, Big Mistakes

This report is the third of several that review complaints to the CFPB nationally and on a state-by-state level. In this report, we explore consumer complaints about credit bureaus with the aim of uncovering patterns in the problems consumers are experiencing with credit reporting.

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